Dashco Advisory Pty Ltd trading as Her Buyers Agent (ABN 83 688 429 334) (“we”, “us” or the “Company”) recognises the importance of protecting personal information. When you visit www.herbuyersagent.com (“this site”), we take reasonable steps to ensure personal information is handled securely and responsibly.

This Privacy Policy outlines how we collect, use, store, and disclose personal information, and how we comply with our obligations under Australian privacy laws.

Australian Privacy Principles

We manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), which regulate how personal information is collected, used, disclosed, and stored.

Collection of Personal Information

We collect personal information that is reasonably necessary for the operation of our buyer’s agency business and to provide our services. Personal information is generally used only for the purpose for which it was collected, unless otherwise permitted by law.

Information You Provide

We may collect personal information when you:

• purchase or enquire about our services;

• submit an enquiry or contact form;

• communicate with us by email, phone, or other means;

• provide feedback, reviews, or comments where applicable; or

• participate in promotions, surveys, or marketing activities.

Sensitive information is only collected with your consent or where required or permitted by law.

All personal information is collected by lawful, fair, and non-intrusive means.

IP Addresses and Technical Data

We may collect IP addresses and other technical data to help manage website functionality, maintain security, and monitor usage patterns. This information assists in preventing misuse, fraud, and unauthorised access.

Cookies

This site uses cookies to improve functionality and user experience. Cookies may be persistent or session-based and help us:

• remember user preferences;

• retain information entered into forms; and

• understand how visitors interact with the site.

You can adjust your browser settings to manage or disable cookies. Some features of the site may not operate correctly if cookies are disabled.

Third-Party Cookies

Third-party services may place cookies on this site, including:

• analytics providers such as Google Analytics;

• advertising platforms such as Google or social media networks; and

• social media plugins and integrations.

These third parties manage cookies in accordance with their own privacy policies.

Use of Personal Information

Personal information may be used to:

• confirm identity;

• provide and manage buyer’s agency services;

• process payments and administer accounts;

• respond to enquiries or feedback;

• conduct fraud prevention and security checks;

• improve our services, systems, and website; and

• communicate information, updates, or marketing material relating to our services.

You may opt out of marketing communications at any time.

Disclosure of Personal Information

We may disclose personal information to third parties where necessary to provide our services or operate our business, including:

• service providers such as IT, CRM, marketing, and billing platforms;

• professional advisers including accountants and legal advisers; and

• relevant authorities where required by law.

We take reasonable steps to ensure third parties handle personal information securely and in accordance with privacy obligations.

Access and Correction

You may request access to personal information we hold about you, or request corrections if information is inaccurate, incomplete, or outdated. Requests will be handled in line with the Australian Privacy Principles.

Storage and Security

We take reasonable measures to protect personal information from misuse, interference, loss, unauthorised access, or disclosure. Information may be stored electronically or in hard-copy form using appropriate security safeguards.

Third-Party Websites

This site may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

Remarketing

We may use remarketing services (such as Google or social media platforms) to display relevant advertising to users who have previously visited this site. Any data collected through these services is managed in accordance with the relevant provider’s privacy policies.

Updates to This Policy

This Privacy Policy may be updated from time to time to reflect changes in legal requirements or business practices. The current version will always be available on this site.

Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact:

Her Buyers Agent

71/20-22 Yalgar Road

Kirrawee NSW 2232

Phone: 0404 933 944

Email: ashley@herbuyersagent.com